Flow Management Devices Announces New Director of Customer Service
Joe Lantzy Promoted to Director of Customer Service
Phoenix, AZ – June 3, 2020
Flow Management Devices, LLC, a unit of IDEX Corporation (NYSE: IEX), a leading manufacturer of Unidirectional Captive Displacement Small Volume Provers, is pleased to announce the promotion of Joe Lantzy to our newly created role of Director of Customer Service.
The Director of Customer Service position is critical to Flow MD’s commitment to customer satisfaction. As Director of Customer Service, Joe will be working directly with his staff, which includes the FMD Quotations Group, Application Engineering, Sales Administration, and Contract Review.
Prior to taking this role, Joe served as the Flow MD Service Manager. Joe was an instrumental part of the success and rapid growth of the FMD Service team.
Mr. Lantzy states, “I am excited to take on this new role. It is a great opportunity to contribute to FMD’s future growth and to take Customer Service to the next level. My engineering background, and MBA, combined with my experience in measurement through the Field Service Team, will contribute to the continued success of FMD.”
“We are very pleased to have Joe join our FMD Sales Team,” states Steve Stewart, VP Business Development. “His background in field service, field engineering, and direct customer engagement provides a great foundation for this new position. I especially look forward to working with Joe as we align the Customer Service Organization with the Field Sales Organization to create an outstanding customer experience.”
Please join us in congratulating Joe on his new position.